indo126Privacy Policy

This page describes what we collect when you use indo126 and how we keep that data protected. Our commitment is to handle your personal information transparently, securely, and in line with applicable data-protection law. We operate our platform across supported jurisdictions, and your privacy rights are central to how we work.

We at indo126 recognise that trust depends on clarity. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or place a wager on Liga 1 matches or live-dealer tables, you share information with us. This policy sets out exactly what we collect, why, how long we keep it, and what rights you have over it.

Our services are available only where local law permits. If you are accessing indo126 from a jurisdiction where online gaming is prohibited, we do not offer our services to you. You are responsible for verifying that your use complies with your own jurisdiction's law.

What We Collect on indo126

We collect data in three categories: account information, transaction records, and behavioural signals.

Account information includes your name, email address, phone number, date of birth, and residential address. We ask for this when you register. We also collect identity documents — a national ID card, passport, or driving licence — as part of our Know Your Customer (KYC) verification. This is a legal requirement in most jurisdictions where we operate, including Jakarta, Surabaya, and Bandung. We store these documents securely and do not share them with third parties except where law requires.

Transaction records cover every deposit, withdrawal, and wager. When you fund your account using DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), we log the amount, timestamp, and payment method. We also record your betting history — which markets you accessed, which games you played, settlement outcomes, and any bonuses applied. This data helps us detect fraud, settle disputes, and comply with anti-money-laundering rules.

Behavioural signals include your IP address, device type, browser version, and login timestamps. We use cookies and similar tracking technologies to remember your preferences and keep you logged in. We also log which pages you visit on our site and how long you spend on each one. This helps us improve our platform and detect suspicious activity.

KYC documents are encrypted

We encrypt all identity documents at rest and in transit. Our servers may sit outside your jurisdiction, but we apply the same security standard regardless of location.

How We Use Your Data on indo126

We use your data for five main purposes: account administration, fraud prevention, legal compliance, service improvement, and marketing (where you have opted in).

Account administration: We verify your identity, process your deposits and withdrawals, calculate bonuses and cashback, and handle account recovery if you forget your password.
Fraud prevention: We analyse transaction patterns to detect money laundering, account takeover, and bonus abuse. If we spot unusual activity — for example, a withdrawal request from a new device during Idul Fitri — we may ask you to re-verify before processing it.
Legal compliance: We report suspicious transactions to financial authorities as required by law. We also retain records for the period mandated by local regulators, typically 5–7 years.
Service improvement: We review anonymised usage data to improve our platform, fix bugs, and add new features. We do not sell this data to third parties.
Marketing: If you have opted in, we send you emails about new promotions, weekly cashback offers, and referral bonuses. You can unsubscribe at any time by clicking the link in any email.

Third-Party Processors and Your Data

We work with payment processors, hosting providers, and analytics vendors. These third parties process your data only on our instruction and under strict confidentiality agreements. We do not sell your data to advertisers or data brokers.

Our payment processors (the companies that handle online payment, e-wallet, and mobile banking transactions) see your name, account number, and transaction amount. They do not see your betting history or account balance. Our hosting provider stores our servers and databases; they have access to encrypted data but not the encryption keys. Our analytics vendor receives anonymised, aggregated usage statistics — never personal identifiers.

Your Rights and Our Commitments

You have the right to access, correct, and delete your personal data, subject to legal and operational constraints. If you want to download a copy of your account data, contact our support team and we will provide it within 10 business days. If you spot an error in your profile — for example, a misspelled address — you can update it yourself in your account settings or ask us to correct it.

You also have the right to request deletion of your account and associated data, except where we are required by law to retain it (such as transaction records for anti-money-laundering purposes). Deletion is permanent and cannot be reversed.

We at indo126 commit to responding to data-access requests within 10 business days and to notifying you of any data breach that affects your security. We use industry-standard encryption (TLS 1.2 or higher) for all data in transit and AES-256 encryption for data at rest. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits.

Contact us about your data

Email: [email protected]
Response time: within 10 business days
Available in English and Indonesian

Cookies on our platform are used to keep you logged in, remember your language preference, and track your session for security. We use both session cookies (deleted when you close your browser) and persistent cookies (stored for up to 12 months). You can disable cookies in your browser settings, but some features of indo126 may not work correctly if you do.

This privacy policy may change from time to time as we update our practices or comply with new regulations. We will notify you of material changes by email or by posting a notice on our site. Your continued use of indo126 after such changes constitutes your acceptance of the updated policy.